Vacancy Call center agent | 1st Corps of the NGU "Azov"

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Available in military units

1st Corps of the National Guard of Ukraine "Azov"

Available for citizenships

For ukrainian

Available for military ranks

For soldiers

For sergeants

Requirements

Experience working in a call center or in customer service;
ability to handle stress, strong communication skills, and the ability to listen;
fluency in Ukrainian;
willingness to resolve complex issues;
responsibility and attention to detail;
ability to work in a team;
proficiency with computers and office software;
knowledge of English is a plus;
age 18–35.

Responsibilities

receiving and handling phone calls from job applicants;
providing initial consultation on employment terms and the selection process;
working with the CRM system;
processing inquiries received via email and messaging apps;
resolving issues and conflict situations;
collaborating with other recruitment departments;
providing informational support;
supporting candidates throughout all stages of the recruitment process.

Terms

the opportunity to serve under contract or through mobilization until the end of martial law;
the opportunity for active-duty service members to transfer from other units;
provision of high-quality, modern equipment and technical support;
service at training grounds, at the unit’s permanent deployment bases, and in field conditions;
basic pay ranging from 25,000 to 127,000 UAH, depending on duties and place of service;
ongoing medical, psychological, and social support;
free medical treatment and rehabilitation;
regular training with professional instructors to improve combat skills;
free access to training programs and lecture materials.

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FAQ

Unlike the operational and tactical group model, a corps commander can exercise command and control over subordinate units.

The corps system enables more efficient management of combat forces at the operational-tactical level. It addresses the issue of fragmented command structures, strengthens unit cohesion, improves combat effectiveness, and ensures a unified chain of command — critical for conducting large-scale combat operations.

The First Corps Azov of the National Guard of Ukraine is responsible for key tasks related to both defensive and offensive operations in the frontline sector designated by the High Command, including:

Liberating the temporarily occupied territories of Ukraine;
Destroying enemy personnel and equipment;
Increasing the combat effectiveness of National Guard units and advancing the profession of arms;
Implementing standards and exchanging experience.

The First Corps Azov of the National Guard of Ukraine is commanded by Brigadier General Denys “Redis” Prokopenko.

The following units operate as part of the corps:

1st Presidential Operational Brigade “Bureviy”;
8th Artillery Brigade “Harmash”;
12th Special Forces Brigade “Azov”;
14th Operational Brigade “Chervona Kalyna”;
15th Operational Brigade “Kara Dag”;
20th Operational Brigade “Lubart”.

Yes. Units within the corps continue recruiting volunteers. As Azov’s responsibilities and operational scope grow, its recruitment center network will serve the needs of all Corps units. Azov Brigade’s recruitment centers will now be joined by representatives from other brigades that make up the First Corps Azov of the National Guard of Ukraine.

The 12th Special Forces Brigade Azov serves as the foundation for the newly established First Corps Azov of the National Guard of Ukraine. However, the corps itself is led by a corps-level command group formed based on the officer cadre of the 12th Brigade.