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Technical Support Operator

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1st Corps of the National Guard of Ukraine "Azov"

Available for citizenships

For ukrainian

Available for military ranks

For soldiers

For sergeants

Requirements

experience working with people and strong communication skills;
ability to work in a team;
decision-making skills; 4ability to apply creative/innovative solutions in your work;
willingness to learn and pursue professional development;
previous experience in this field or a related field is a plus;
basic understanding of personal computers and the Windows operating system.

Responsibilities

providing technical support to users online and by phone to resolve issues with PCs, software, printers, and networks, as well as offering assistance via remote access tools;
providing advisory support (guidance) to users regarding the use of IT services, basic settings, troubleshooting common errors, and explaining technical issues in a way that is accessible to non-technical users;
ensuring compliance with information security policies, controlling access to resources, and conducting basic educational outreach with users. Responding to security-related incidents in accordance with internal procedures;
systematizing and updating solutions to common problems to provide rapid support to users and the team;
working with Active Directory, managing account data;
working with the ticket system, monitoring completed tickets, and completing documentation.

Terms

the opportunity to serve under contract or through mobilization until the end of martial law;
the opportunity for active-duty service members to transfer from other units;
provision of high-quality, modern equipment and technical support;
service at training grounds, at the unit’s permanent deployment sites, and in field conditions;
basic pay ranging from 25,000 to 127,000 UAH, depending on duties and place of service;
ongoing medical, psychological, and social support;
free medical treatment and rehabilitation;
regular training with professional instructors to improve combat skills;
free access to training programs and lecture materials.

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FAQ

Unlike the operational and tactical group model, a corps commander can exercise command and control over subordinate units.

The corps system enables more efficient management of combat forces at the operational-tactical level. It addresses the issue of fragmented command structures, strengthens unit cohesion, improves combat effectiveness, and ensures a unified chain of command — critical for conducting large-scale combat operations.

The First Corps Azov of the National Guard of Ukraine is responsible for key tasks related to both defensive and offensive operations in the frontline sector designated by the High Command, including:

Liberating the temporarily occupied territories of Ukraine;
Destroying enemy personnel and equipment;
Increasing the combat effectiveness of National Guard units and advancing the profession of arms;
Implementing standards and exchanging experience.

The First Corps Azov of the National Guard of Ukraine is commanded by Brigadier General Denys “Redis” Prokopenko.

The following units operate as part of the corps:

1st Presidential Operational Brigade “Bureviy”;
8th Artillery Brigade “Harmash”;
12th Special Forces Brigade “Azov”;
14th Operational Brigade “Chervona Kalyna”;
15th Operational Brigade “Kara Dag”;
20th Operational Brigade “Lubart”;
41st Unmanned Systems Regiment “Pilum”.

Yes. Units within the corps continue recruiting volunteers. As Azov’s responsibilities and operational scope grow, its recruitment center network will serve the needs of all Corps units. Azov Brigade’s recruitment centers will now be joined by representatives from other brigades that make up the First Corps Azov of the National Guard of Ukraine.

The 12th Special Forces Brigade Azov serves as the foundation for the newly established First Corps Azov of the National Guard of Ukraine. However, the corps itself is led by a corps-level command group formed based on the officer cadre of the 12th Brigade.

Yes. The “Azov” corps can reinstate service members returning from AWOL (those who have left their assigned places of duty in the AFU or NGU) if they want to continue their service. For all service members – it is possible to return to service via a court hearing and a corresponding court decision. For NGU service members – it is possible to return via the “Army+” app service.

Yes. AFU service members can transfer to the NGU and continue their service in “Azov”. We guide candidates through every stage of this process, consulting on the transfer procedure, assisting with the preparation of required documents, and coordinating all steps up until the moment of entry into our unit. Our goal is to make the transfer process into “Azov” as easy and transparent as possible, for all service members.

Yes. Ukrainian citizens aged 18 to 24 can join “Azov” through the “Contract 18-24” program. This program involves voluntary service, professional training, military pay with bonuses, and full social benefits. Candidates can choose the type of contract (infantry or UAV) depending on their preference. We guide candidates through every step of signing the contract – from submitting an application and passing selection to the start of their service in “Azov”.

Available in military units

Available for citizenships

Available for military ranks

Requirements

Responsibilities

Terms

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FAQ

Why was the corps system introduced?

What tasks will the First Corps Azov of the National Guard of Ukraine carry out?

Who is the commander of the First Corps Azov of the National Guard of Ukraine?

What units comprise the First Corps Azov of the National Guard of Ukraine?

Does the First Corps Azov of the National Guard of Ukraine recruit new service members?

Is the 12th Special Forces Brigade Azov of the National Guard of Ukraine expanding into a corps?

Can you return to service after an AWOL (Absence without Leave)?

Is it possible to transfer from the AFU to the NGU and get into “Azov”?

Is it possible to join “Azov” via the Contract 18-24 program?